09 269 4000 support@ashnet.co.nz Remote support downloads

Remote support,
the moment you need it

Free, open-source remote support software. Download it, tell us the nine-digit ID on your screen, and our technicians can help you as if we were sitting at your desk.

RustDesk 1.5.0 No account needed End-to-end encrypted Windows · macOS · Linux · Android · iOS
Recommended for your device — Windows Installer (.exe) · x86_64 · 24.7 MB
Download RustDesk 1.5.0

All downloads

Builds are pulled straight from the official RustDesk release on GitHub and refreshed automatically every week, so this page always points at the current version.

WIN Windows

Windows 10, 11 and Server

Installer (.exe) x86_64 · 24.7 MB
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Installer (.exe) ARM64 · 22.8 MB
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Installer (.exe) x86 (32-bit) · legacy Sciter build · 12.8 MB
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MSI package (.msi) x86_64 · 25.1 MB
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MSI package (.msi) ARM64 · 23.3 MB
Download

MAC macOS

Apple silicon and Intel Macs

Disk image (.dmg) x86_64 · 35.2 MB
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Disk image (.dmg) ARM64 · 28.5 MB
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TUX Linux

Debian, Ubuntu, Fedora, RHEL, Arch

AppImage (portable) x86_64 · 83.9 MB
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AppImage (portable) ARM64 · 81 MB
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Arch Linux x86_64 · 25.5 MB
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Debian / Ubuntu (.deb) x86_64 · 23.8 MB
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Debian / Ubuntu (.deb) x86_64 · 24 MB
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Debian / Ubuntu (.deb) ARM64 · 22.1 MB
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Debian / Ubuntu (.deb) x86_64 · legacy Sciter build · 17.2 MB
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Debian / Ubuntu (.deb) ARMv7 · legacy Sciter build · 14.2 MB
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Fedora / RHEL / SUSE (.rpm) x86_64 · 32.2 MB
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Fedora / RHEL / SUSE (.rpm) ARM64 · 31.4 MB
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Fedora / RHEL / SUSE (.rpm) x86_64 · openSUSE · 32.2 MB
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Fedora / RHEL / SUSE (.rpm) ARM64 · openSUSE · 31.4 MB
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Flatpak x86_64 · 23.6 MB
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Flatpak ARM64 · 22.1 MB
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Flatpak x86_64 · legacy Sciter build · 17 MB
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Tarball (.tar.gz) x86_64 · unsigned · 192.2 MB
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AND Android

Android 6.0 and newer

Android package (.apk) x86_64 · 73.9 MB
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Android package (.apk) x86_64 · 26.9 MB
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Android package (.apk) ARM64 · 27.4 MB
Download
Android package (.apk) ARMv7 · 26 MB
Download

iPhone and iPad users: RustDesk for iOS is distributed through the App Store and TestFlight — see the official release notes for the current link.

Connecting to ASH NET

By default RustDesk uses its own public servers. ASH NET customers should point the app at our New Zealand relay for faster, private sessions.

ID / Relay serverrs.ashnet.co.nz
Where to enter itOpen RustDesk → the ☰ menu beside your ID → Network → ID/Relay Server.
Support line09 269 4000 · support@ashnet.co.nz

Getting help in three steps

You stay in control the whole time. Nothing is installed permanently unless you choose to, and you can end the session at any moment.

  1. Download and open RustDesk using the button for your device above. On Windows you can run it without installing.
  2. Read us your ID and password. The app shows a nine-digit ID and a one-time password on its main screen — give both to the ASH NET technician on the phone.
  3. Watch what we do. Your screen stays visible throughout. Close the RustDesk window when the session is finished, and the password is no longer valid.

ASH NET staff will never ask for your banking logins or passwords during a support session, and we will never call you out of the blue asking you to install remote software. If you were not expecting our call, hang up and ring us on 09 269 4000.

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